Sending test cases to support

Tuesday, January 30th, 2007 by Peter Scott

My heart sinks when someone in support asks us to send over the datafiles involved in some SR or other we have running with support. People seem to forget that there are some large systems out there. In our case our problem was with a 9 way join in a starflake (a hybrid between star [...]

Flying Visit, and Managing OWB10gR2 Configurations

Sunday, January 28th, 2007 by Mark Rittman

It’s currently Sunday lunchtime over in the UK, and I’m here on a flying visit in between visits to Austria and Slovenia last week, and Sweden next. I ran the BI Masterclass last week in Vienna and Ljubljana (photos here, here, here, here and here) and spent the evenings working on the OWB ETL and [...]

Not such good ideas

Friday, January 26th, 2007 by Peter Scott

One of our consultants dropped by my desk to ask me some Oracle questions around data life cycle management. One of his customers is moving a store based system to a central system and like a lot of systems in the UK needs to keep 7 years of transactional data available. I explained all of [...]

Just to reinforce the idea…

Monday, January 22nd, 2007 by Peter Scott

… that the hot topic in BI is “intelligence to the masses”. Cognos have just acquired a dashboard and operational reporting vendor, Celequest. Interestingly, Celequest also market a BI appliance product, a bit of a departure from the traditional Cognos world I somehow doubt this will be the only vendor purchase this year. What were [...]

Database problems

Saturday, January 20th, 2007 by Peter Scott

One of our customers is on Oracle 9.2, we would dearly love to move them to 10g but for certification reasons with their chosen query tool we can’t upgrade them until the tool is also upgraded which in turn is linked to the version of JVM associated with their terminal server environment. We upgraded the [...]

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