Don Burleson’s Questions To Ask Your Applications Vendor

Don Burleson offers some useful guidelines on what to ask of third-party application vendors whose applications run on the Oracle platform. Don's advice?

"If you are the victim of a shoddy Oracle vendor implementation, insist on your right to be provided with complete and accurate Oracle documentation. Remember, it's your vendor's responsibility to provide you with the configuration and optimization details for their Oracle database. Also remember, you did not write the vendor's application, design their database schema, or write their SQL, so you should not be responsible for tuning it."

Check out the article for a sample documentation checklist, including questions to ask about the server configuration, schema layout and guidelines for monitoring and maintaining the underlying database.